Product Lifecycle Management Consultants - Service you are the weakest link

Beyond The Launch - The Before

Part 1 of a set of articles that looks at how product development decisions affect the lifetime profitability of a product.
Follow Mark Davies , UK Service Manager, as he looks to influence the way products will be developed in the future.

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"PLM on a Small Scale?".

Product LIfecycle Management - is it only corporates that benefit from implementing product management?

The concepts and philsophies behinf PLM are as sound for the SME as they are for the Fortune 100 corporation but why has PLM become something to be avoided by the small company?

"Service - you are the weakest link - goodbye".

Article published in Service Management Magazine Aug '06

In today's highly competitive global markets, companies must meet the increasing demands of customers to rapidly and continually develop, launch and improve products and services.

Service is a superb asset for product design and supplier organisations, able to enhance and differentiate the total solution for their customers and shareholders, however if the service silo choses to ignore the PLM process and to accept the as-delivered product on launch day the service function will ultimately be replaced by third party, commodity styled service deliverers.

WHOA ! to WEEE

UPDATE: After years of delay and a plethora of government consultations, the WEEE (electrical and electronic waste) Directive finally arrives in the UK on March 1 2007. "From 1 July 2007, producers of Electrical and Electronic Equipment (EEE) will be responsible for paying for the treatment and recycling of products at the end of their life," said Liz Parkes, head of waste at the Environment Agency.

The British Government has recently announced (10 Aug '05) that there is to be a further delay in the implementation of a major European Union directive on the disposal of electrical goods and product.

Within the Product Lifecycle Management (PLM) model the Disposal and/or recycling of product forms the final phase of the products 'innovation to disposal' cycle